Mercy Washington Primary Care - Supervisor-Clinical Support

Find your calling at Mercy!

Responsible for daily clinical schedules, management of over time for clinical staff, coordinating PTO for clinical staff, ensuring that positions are covered when needed,evaluating clinical equipment needs, coordinating the ordering and par levels for medical supplies, as well as other duties as assigned. Provide mentoring and coaching for all MAs as well as assisting with interviews, discipline, and annual reviews. Provide clinical supervision and training for MA competencies on MA equipment training.

Position Details:

Why Mercy?

We offer a comprehensive benefits package starting day one, including:

• Health, dental, and vision coverage

• Paid time off (PTO)

• Tuition reimbursement

• Employer-matched retirement plans

At Mercy, you’ll be supported every step of the way—especially on the tough days. You’ll have opportunities to innovate, grow, and make a meaningful impact in the lives of others.

What Makes You a Great Fit for Mercy?

You’re compassionate, professional, and committed to excellence. You bring a positive outlook and a strong sense of advocacy to everything you do. If you’re collaborative, driven, and ready to go the extra mile for your team and patients, we encourage you to apply.

Minimum Qualifications:   

• Experience: 1-year clinical experience required. Experience in a healthcare setting and supervisory/management experience required.

• Certification: LPN, RMA/CMA (or comparable experience).

• Education: High School Diploma or equivalent with coursework in clerical skills.

Preferred Qualifications:

• Excellent communication and interpersonal abilities

• Highly organized with attention to detail

• Proficient in MS Office (Word, Excel, PowerPoint)

• Self-directed and adaptable with a positive attitude

• Knowledge of healthcare regulations and best practices

• Skilled in training, evaluation, and process improvement

• Strong analytical, problem-solving, and decision-making skills

• Ability to build relationships and collaborate across teams

• High emotional intelligence, integrity, and creative thinking

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.